Terms and Conditions
Customer Information
As part of the registration process, we will require certain details from you. It is the customer’s responsibility to provide complete and accurate information.
Upon completion of the registration process, you will receive a confirmation e-mail to your registered e-mail address. It is the customer’s responsibility to keep customer account access data secure and confidential.
We respect your privacy hence the data provided by you will be confidential and will be treated according to the relevant legal regulations. To ensure the safety of your online payment with us www.aditiinfinity.com uses the latest encryption techniques on our payment gateway.
Once logged in to the Aditi web site, a registered user will have access to edit his/her information and can see recent transaction history.
Pricing policy
The prices shown on the website are valid for the specific visit and solely for online purchasing only. Aditi management reserves the right to update pricing as and when required.
Special online prices offered where applicable may not be available for in-store buying.
We accept a range of credit cards including Visa, Master, Amex….etc. The relevant invoice amount for a particular transaction will be charged to your credit card once you have given the final purchase confirmation.
Vouchers
The gift vouchers purchased will be valid for 180 days from the purchased date. You will receive a sharable e-voucher with a one-time use code to the registered e-mail address. The code will be deactivated after the first successful use or 180 days from the issuance, whichever is earlier.
Gift vouchers purchased from the physical store cannot be redeemed online and vice versa.
Shipping and Delivery Fees
Product delivery will only be done to the given address by the customer. It is the customer’s responsibility to provide accurate and possible to deliver address within normal working hours.
Unless a specific delivery timeline is stated under a product; orders placed before 1.00 P.M. from Monday to Friday (Excluding public holidays) will courier on the same day. Orders placed after 1.00 P.M., on public holidays and weekends will be couriered on the next working day. Orders to Colombo and Suburbs will deliver within 1-2 days and the rest of the areas within 3-4 days.
Delivery is free of charge for all the purchases above Rs. 1,000.00. Purchases less than Rs.1,000.00 will attract a nominal delivery charge.
Your satisfaction is of the utmost importance to us. For any concern, complaint or suggestion please drop us an e-mail to customercare@aditiinfinity.com. We assure you that we will deal with the concerns raised as early as possible and provide you with relevant feedback.